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Frequently Asked Questions About Tarps

Frequently Asked Questions

 

Do you make custom tarps? 
Yes, we do! Simply fill out our Custom Tarps Form for more information on placing a custom order. Custom orders cannot be placed online. All sales are final on custom products. 

 

When will my order ship?
Tarps Plus strives to ship all orders within 1-2 business days, excluding custom and vinyl orders. Custom and vinyl orders usually ship within 15-20 business days. Once your order has shipped, you will receive an email notification with your tracking information.

 

For more information, see ouShipping Policy.

 

How long will my order take to arrive to me once it has shipped?
Typical transit times for ground shipments are listed below:

 

West Coast = approx. 3 - 4 business days 
Mid West = approx. 1 - 2 business days
East Coast = approx. 3 - 4 business days
All Freight (LTL) Deliveries = approx. 5 - 7 business days

 

For more information, see our Shipping Policy.

 

What tarp can be used to filter the light and keep cool?
The silver / black tarps are the best when it comes to blocking sunlight. The silver side reflects the sun while the black side does not allow even a small amount of light to pass through. Our white, red, green, yellow, and orange tarps are translucent which allows the natural light to remain while filtering out the UV rays. Mesh tarps, or shade screens, have 70% shade protection, which allows some light through and is breathable to keep cool.


Do you accept purchase orders or orders on Net 30 terms?
Yes, we do! For more information, please email [email protected].

 

Can the tarp I purchased be returned?
Any new/unopened product may be returned within 30 days from the order date.

 

For more information, see our Return Policy.


Can I cancel my order?
An order that has not been shipped can be cancelled at no additional charge. Once an order has been shipped, it can no longer be cancelled and must be processed as a return. (See Return Policy)

 

Are tarps good for windy conditions? How should I secure my tarps?
Yes but we cannot guarantee that they will withstand high winds. If you want to use your tarp in a moderately windy area, we recommend using bungee cords with hooks or ball bungees to allow the tarp to flex with the wind. This can reduce the stress on the material. These products are available on our accessories page.


Can the Tarps Plus canvas tarps be used for my canopy?
When exposed to the sun and rain, canvas tarps tend to expand and contract. We advise customers to use polyethylene tarps for the top covers of a canopy.


The tarp I received is a few inches less on each side. What is a "cut size"?

The tarp you received is already in its finished size. The cut size specified on the website is the size of the tarp before the hems and seams are sewn. All of our tarp finished sizes are approximately 6 inches or 3% smaller than the listed size. Custom tarps can be made to your exact size specifications.

 
Can your tarps be used as a trampoline?
We do not advise using the tarps as a trampoline. This is a specialized material.
 

What is the meaning of mil thickness?
A mil is the unit length that is equal to 0.001 inch (0.0254 mm). Mil is a unit that is used to measure the tarp thickness. The higher the mils, the thicker and better the tarp will be.


What does "rope reinforcement in the tarp" mean?
There is a rope that is placed inside hems of the tarp. This adds strength to the tarp edge.

What are your tarps used for?
Our tarps are used for thousands of different applications. They are helpful to farmers, schools, roofers, landscapers, and much more.

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